Service
Systems Administration & Managed IT
Think of us as your IT department — without the overhead. We monitor, patch, back up and support your servers, devices and cloud services, fixing issues before your staff even notice.
24/7 monitoring
Servers, networks and critical apps watched around the clock with automatic alerts and escalation.
Responsive helpdesk
Remote support via phone, WhatsApp and email, with on-site visits when hands are needed.
Backups you can trust
Automated, encrypted, off-site backups — and regular restore tests so they work when it matters.
Predictable costs
One monthly fee per user or device. No surprise invoices, clear service levels.
What’s included
What we deliver
Every engagement is scoped to your needs — pick one service or combine several.
- Remote monitoring & management (RMM)
- Patch management & antivirus/EDR
- Microsoft 365 & Google Workspace administration
- Linux & Windows Server administration
- Backup, disaster recovery & business continuity
- User onboarding/offboarding & asset tracking
- Helpdesk with agreed response times
- Monthly health reports & IT roadmap
Technologies & standards
- Windows Server
- Linux
- Microsoft 365
- Google Workspace
- Active Directory / Entra ID
- Zabbix
- Veeam
- Bitdefender
FAQ
Common questions
What's your response time?
Critical issues get a response within 1 hour on managed plans, and most requests are resolved remotely the same day.
Is there a minimum contract?
We recommend 12 months for the best pricing, but offer month-to-month plans after a short onboarding period.
We already have an IT person — can you help?
Yes. We often act as backup and escalation for in-house staff, handling monitoring, after-hours cover and specialist projects.
Let’s build something that just works.
Tell us what you’re working on. We’ll reply within one business day with honest advice and a clear next step.