Managed IT · Logistics
Managed IT for a growing logistics company
Took over day-to-day IT for 60 staff across two offices, with 24/7 monitoring and a tested backup plan.
- <1 hr
- critical response
- 100%
- backup restore success
- 60
- users supported
The challenge
No dedicated IT staff, inconsistent backups and frequent email and laptop problems affecting operations.
What we did
- Migrated email and files to Microsoft 365
- Rolled out device management, EDR and patching
- Automated encrypted off-site backups with monthly restore tests
- Helpdesk via WhatsApp, phone and email
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